your questions answered here
Accidents even happen to the best drivers. Here are a few important tips to help you in the event of an accident:
Check for injuries, and call 911 when in doubt.
If the accident is minor, move to the side of the road to avoid traffic.
Turn on your hazard lights.
Call the police if necessary.
If possible take photos of both vehicles and damages incurred.
Make immediate notes about the accident (where the damage occurred on all vehicles involved, witness information, the other driver’s license number, the other driver’s car registration and insurance information).
Do not accept fault of the accident.
Do not sign any document unless the police request that you do.
Notify your insurance company.
Call Advanced Auto Body right away. We work with all major auto insurance companies and can guide you through the next steps. We will call a tow truck company if you already haven’t. The towing charges are usually billed through your insurance company, and will become a part of the overall repair bill.
Yes – Advanced Auto Body works with both Hertz and Enterprise Rental Car agencies. Check with your insurance to see if you have rental car coverage. If you do, ask them about the daily amount that they will cover and the number of days available for rental car coverage. When your car is ready, you can leave the rental car at Advanced Auto Body. No hassles.
Our team of four highly trained estimators will get started immediately after talking with you and your insurance company. We work with all insurance companies and know what each insurance company requires to approve a repair.
This can vary from customer to customer, depending on a number of factors including the extent of damage to your car, how readily available the parts are and the time it takes for your insurance company to approve the repairs. For example, if your car is not drivable we will take it right away. Usually customers who have their vehicle towed in can expect a longer repair than someone who was in a minor accident. Repairs typically begin after an initial estimate is completed and any necessary parts are ordered.